A Decade of WOW!: Celebrating 10 Years of Recognition at Rapport
This year, Rapport proudly marked 10 years of partnership with The WOW! Awards. This is an incredible milestone in our journey to celebrate the people
News from Rapport
In The Room Where Collaboration Happens
In an industry where service excellence is constantly evolving, there are moments that we look back on and realise have shaped the future. These moments
Plogging 2025: Small Actions, Big Impact
Throughout July, Rapport ambassadors across the UK, Ireland, Europe, and New Zealand laced up their trainers and rolled up their sleeves for a series of
The Power of Front-of-House Experience – Insights from Daniel O’Hehir
Front-of-house teams play a critical role in shaping the guest experience, often in ways that go beyond what’s immediately visible. They influence how people feel
Luke Molinia named Reception Leader of the Year
Luke Molinia, Contract Manager at Rapport, has been named the Reception Leader of the Year in the Corporate Guest Services Awards 2025. More Rapport is
United in Kindness: How We Raised over £32,000 for Our Charity Partners
Rapport, clients, suppliers and friends of Rapport came together to raise an incredible £32,554 in support of their two cherished charity partners: West Lea School and Down Syndrome Ireland. This incredible feat was achieved over a year, with the final total unveiled at Rapport’s annual Excellence Awards.
Martina’s Rise at Rapport: A Guest Services Success Story
Introducing Martina, who has grown from a corporate receptionist to Front of House Supervisor at Rapport. Her inspiring journey highlights the power of determination, development
The Heart – A Night of Talent, Passion & Giving Back!
In February, our talented ambassadors took to the stage, lighting up the night with sensational performances, all in the name of charity.
Front of House Team of the Year 2024
We are thrilled to announce that one of our exceptional Front of House teams has been awarded the prestigious Front of House Team of the
Plogging with Purpose – Running Towards a Cleaner, Greener World
This July, the Rapport ‘Be The Change’ sustainability committee organised a series of plogging events across four different countries, aiming to make shared green spaces