Viverra maecenas accumsan lacus vel. Risus ultricies tristique nulla aliquet enim tortor. Nam aliquam sem et tortor consequat id porta nibh
Viverra maecenas accumsan lacus vel. Risus ultricies tristique nulla aliquet enim tortor. Nam aliquam sem et tortor consequat id porta nibh
Viverra maecenas accumsan lacus vel. Risus ultricies tristique nulla aliquet enim tortor. Nam aliquam sem et tortor consequat id porta nibh
We Believe that Every Experience Should be Unique
Our ambassadors and clients love our company because of our culture. We foster an environment of support, inclusivity, and kindness. We value our ambassador’s individuality and each of their unique perspectives.
With access to countless benefits and resources, including unprecedented access to learning and development and an experienced team of Head Office specialists.
You want the most talented people to represent your company so we only employ the very best. Just 1.24% of the 30,000 of applications we attract each year make it all the way through our rigorous talent selection process, to become Rapport ambassadors.
Our ambassadors are empowered to take real ownership, responsibility, and pride in their work. Enabling them to make decisions and take actions, leading to countless examples of exceptional service.
Because we put ambassadors at the heart of everything we do, they perform at their very best. Our service excellence programme hones technical and soft skills, and incorporates our clients’ brand values into the bespoke service we provide them with. This is all monitored for quality and consistency with our Mystery Guest Impressions programme.
The very best stories of outstanding service provided by our ambassadors are showcased and published in our bi-annual book of inspirational stories, called Inspire.
Why the Name Rapport?
Creating rapport is so central to the experiences we curate that we made it our name. Rapport, with a silent ‘t’.
FTSE 250 Clients
WOW! Award winners
Full time employees
Restaurant Associates is our sister company and we are both part of the Compass Group family.
Need advice on improving your guest or employee experience?
Connect with us on LinkedIn, or find us on Facebook & Instagram