Rapport Guest Services

Search
Close this search box.

Meet Our Switzerland Team

Switzerland

Andrea Corrado

Head of Rapport Guest Services, Rapport Switzerland

Andrea graduated from the renowned Swiss Hospitality School Lucerne and conducted her career in hospitality in the top four- and five-star hotel businesses in Switzerland and the US. She has several years’ experience in leadership roles in the largest temp staffing firm in the world. This has given her a wide know-how of project management, recruiting, marketing, sales, retention, and innovation.

Andrea joined Compass in 2018 where she now leads Rapport in Switzerland. Her passion for quality is demonstrated by her dedication to exceed the needs of clients, customers, and colleagues.

Married with two children, Andrea enjoys spending time with her family outdoors in and around the lake of Zurich.

Management Support Team

Michael Ulrich

Operations Manager

Michael began his career with a strong foundation in business, completing a commercial apprenticeship and gaining two years of invaluable work experience. His passion for guest services took flight during his time as Maître de Cabin with Swiss International Airlines, where he embraced the opportunity to travel the world and connect meaningfully with guests.

In 2021, Michael joined Rapport, motivated by his shared values and visions for exceptional guest services. Starting as Assistant Front of House Manager for a leading international insurance company, he honed his skills in hospitality and leadership. His dedication and talent were recognised in spring 2022 when he was promoted to Front of House Manager. Here he continued to lead his team in delivering outstanding guest experiences, and building strong partnerships within his contract.

In November 2024, Michael transitioned to the Rapport Switzerland head office team. In this role, he has broadened his impact, further leveraging his skills in creating memorable guest experiences for a diverse clientele, and supporting Rapport’s growth in Switzerland.

When not at work, Michael loves spending time outdoors. You will find him on the golf course, sailing the swiss lakes and the world’s oceans, or going for a hike in the mountains.