A Decade of WOW!: Celebrating 10 Years of Recognition at Rapport
This year, Rapport proudly marked 10 years of partnership with The WOW! Awards. This is an incredible milestone in our journey to celebrate the people
News from Rapport
In The Room Where Collaboration Happens
In an industry where service excellence is constantly evolving, there are moments that we look back on and realise have shaped the future. These moments
Plogging 2025: Small Actions, Big Impact
Throughout July, Rapport ambassadors across the UK, Ireland, Europe, and New Zealand laced up their trainers and rolled up their sleeves for a series of
The Power of Front-of-House Experience – Insights from Daniel O’Hehir
Front-of-house teams play a critical role in shaping the guest experience, often in ways that go beyond what’s immediately visible. They influence how people feel
Thrive in 25: Mental Health First Aider Forum
At Rapport, fostering a culture of wellbeing and support is an important part of who we are. Our collective commitment to this supportive culture was
A Story of Courage and Responsibility: Introducing Anna
From her life in the Philippines to her career journey in London, Anna has always possessed strong notions of courage and responsibility. It is these
Luke Molinia named Reception Leader of the Year
Luke Molinia, Contract Manager at Rapport, has been named the Reception Leader of the Year in the Corporate Guest Services Awards 2025. More Rapport is
Spotlight on Lana: The Power of Inclusive Employment
Inclusive employment at Rapport means creating opportunities for all individuals to thrive. It is our great pleasure to introduce Lana, one of our valued interns
United in Kindness: How We Raised over £32,000 for Our Charity Partners
Rapport, clients, suppliers and friends of Rapport came together to raise an incredible £32,554 in support of their two cherished charity partners: West Lea School and Down Syndrome Ireland. This incredible feat was achieved over a year, with the final total unveiled at Rapport’s annual Excellence Awards.
Martina’s Rise at Rapport: A Guest Services Success Story
Introducing Martina, who has grown from a corporate receptionist to Front of House Supervisor at Rapport. Her inspiring journey highlights the power of determination, development