PRESS RELEASE

Rapport celebrates the launch of their redesigned website.

London, UK – April 17, 2024 – Rapport Guest Services, leading provider of specialist guest services worldwide, is proud to announce the official launch of their new website, marking a significant milestone for the company.

When conceptualising the new website, Rapport put people at the heart of their design. Both clients and Rapport ambassadors alike were at the forefront of inspiration for the redesign project. This new website celebrates Rapport’s diverse workforce and reflects their commitment to innovation and service excellence. Featuring a modern look and an easier-to-navigate layout, the website aims to provide visitors with a more engaging user experience.

The ‘News’ section exemplifies Rapport’s unwavering commitment to establishing themselves as the primary choice for guest services. By leading with educational content and compelling case studies, Rapport demonstrates their innovation and relentless drive to add value for their clients. With an impressive track record of 24 business awards, and three recipients of the Corporate Receptionist of the Year award, Rapport showcases a culture of continuous improvement.

The year-long project includes dedicated sections for both ambassadors and clients, streamlining navigation. This website redesign aligns with Rapport’s strategic initiative focused on achieving excellence through design. The website features newly released films and exclusive footage, providing visitors with deeper insights into Rapport’s services and company culture. This new content reflects Rapport’s commitment to providing a supportive and fulfilling workplace environment, evidenced by their remarkably low staff turnover rate, which is only one-third of the hospitality industry average.

Dirk Talsma, Managing Director of Rapport, commented: “It was very important to me that our new website brought to life the incredibly supportive and diverse culture that we hold so dear in Rapport. It is our ambassadors that make Rapport special and therefore it was only right for them to take ‘centre stage’ on our new website.

In addition to our ambassadors, our new website was designed in collaboration with many of our wonderful clients. It reflects our dedication to excellence and our never-ending efforts to better serve our clients and ambassadors alike”.

For more information about Rapport and to explore the new website, please visit www.rapportservice.com

About Rapport Guest Services

Launched in 2012, Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. They provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Australia, and Hong Kong.

The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Rapport’s ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time.