World FM Day showcases the vital work Facilities Management professionals contribute to businesses across the world and aims to raise the profile of these important roles.
In Rapport we have many FM related roles across our business, which include Porters, General Duties Assistants, Room Technicians, Floor Managers, Floor Hosts and Assistant Facilities Managers. World FM Day was an opportunity to recognise their hard work and contribution they make to our overall success.
To celebrate, our talented ambassadors showed their appreciation for each other and for their clients by creating fun and engaging on-site activities and brought in homemade cakes and sweet treats for the team to share.
This year we invited the teams to take part in competitions, such as guessing the number of jelly beans in a jar, or writing one sentence that best describes what they most enjoy about your job.
Richard, a Rapport General Duties Assistant/Regional Co-ordinator took part in a ‘Day in the Life’ interview in which he highlighted the ways in which he enhances our guest experience in his role. His responsibilities include:
- Setting up meeting rooms, ready to welcome our guests
- Ensuring department moves go smoothly, working closely with the onsite IT team to ensure a seamless transition
- Ensuring all the rooms, walls and doors are painted to the highest standard and the floors are well maintained at all times
The Rapport Head Office team spent the day visiting some of our FM teams, discovering more about the essential contribution they make to our business. Our Rapport Ambassadors collaborated with their clients in facilities and property and demonstrated how we work together to create a one team culture. We also helped to facilitate a client’s FM Network Event, where industry leaders, property managers and service partners delivered a morning of masterclasses and networked with tenants and occupiers of the buildings.