Our second book, ‘Inspire’ is published, celebrating stories of remarkable service

Our second book, ‘Inspire’ is published, celebrating stories of remarkable service

Our second book, ‘Inspire’ is published, celebrating stories of remarkable service 614 921 Sam Smith

Every day, our brilliant team deliver inspirational examples of service that go above and beyond what would normally be expected, to literally make you go wow!

Since the success of our first ‘Inspire’ book, we have put together this second edition that illustrates more of our favourite stories over the last 12 months.

So why have we published these books? To showcase what we do every day for our clients and their guests and to encourage other Rapport Ambassadors to create their own unique stories of exceptional service. This book is not only a means by which to give recognition to the achievements of our Ambassadors, but to also inspire others to feature in the chapters of the next book.

This edition is filled with motivating stories, including a foreword by Dominic Blakemore, Group Chief Executive of Rapport’s parent company, Compass Group as well as Ian Pigeon, Head of Client Services at Addleshaw Goddard LLP who previously worked for Ritz Carlton Hotels.

Never underestimate the power of brilliant customer service.

 

Our amazing collection of inspirational stories from our Rapport Ambassadors in Volume One was so well received in 2019 that we couldn’t wait to share some more with you.  Congratulations to all of our team that were featured in volume 2”.

Greg Mace, Founder and Managing Director Greg Mace