Rapport Wins Front of House Team of the Year 2019

Rapport Wins Front of House Team of the Year 2019

Rapport Wins Front of House Team of the Year 2019 1200 781 admin

The annual Catey awards, organised by the Caterer and Hotelkeeper Magazine, considered the ‘Oscars’ of the hospitality industry, took place on Friday 11th October 2019 at the Park Plaza, London, and celebrates the individuals, teams and businesses shaping our industry.

We are delighted to have won the ‘Front of House Team of the Year’ at the Cateys 2019, showcasing our team at Broadgate in London. As a specialist provider of exceptional guest services, we manage the reception services across this portfolio of 14 iconic buildings in the heart of the City.

The judges highlighted a commitment to outstanding service, excellent communication skills and a relentless desire to provide a service for their tenants and visitors to the estate that goes ‘above and beyond’.


“I took great pride in congratulating our amazing front of house team for winning the Catey award for “front of house team of the year”. To say that I was elated would be an understatement. Internally I was beaming brighter than the stars that our team are. It is a huge accomplishment and it was wonderful to see our team who work so tirelessly to constantly to deliver service excellence, recognised.”
Lee McDonald, Property Manager at Broadgate

“Rapport’s ethos is based on providing an exceptional, personalised service. We enjoy a really collaborative partnership with our Broadgate clients, and this support energises and empowers our team to excel.  I am delighted that their many achievements have been recognised”.

Greg Mace, Managing Director of Rapport Guest Services