On Friday, 9th February, Rapport held its sixth annual ‘Excellence Awards’ where ambassadors who have demonstrated excellence within our business were recognised. Rapport’s sixth Birthday was also celebrated during the evening.
Just under 400 Ambassadors, clients and associates attended the event which this year, for the first time, was hosted at Willis Towers Watson in their fantastic auditorium.
All attendees joined for a reception before sitting down to enjoy the ceremony. During the evening we also enjoyed updates from our Rapport operations in the USA, Hong Kong and Ireland. We also had the privilege of having Pepper the robot join Greg Mace, Managing Director, on stage to present one of the awards.
Ines Weifenbach, Account Manager at Accenture and winner of a Leadership Award said “Rapport is an outstanding company to be part of and always focusing on their people and engagement.
Being recognised at the Excellence Awards made me feel incredibly proud to be part of Rapport’s ongoing success story.
Being shortlisted alone would have been a major surprise for me as I am surrounded by so many inspirational managers, the feeling of actually winning is still unfathomable. Winning was a great feeling, however the reaction on my clients’ and team’s faces was absolutely priceless and made the experience unforgettable. The relationship I have built over the past years with them has been incredible and for that, I will wear my Rapport Pin with pride every day as recognition of my team’s successes over the past years.
I feel extremely proud that I am seen in this light and it makes all the hard work worthwhile for me and my team as a whole.”
The awards reflect the importance Rapport places on its brilliant ambassadors and their outstanding achievements. The award categories relate to Rapport’s core brand values which are; Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Awards recognising Leadership, Best Client Feedback and the Best Newcomer were also presented to conclude a full breadth of winners and accolades.
In total we recognised 14 of our Ambassadors for their outstanding achievements and contributions. We also recognised 3 teams who have achieved great things throughout 2017.
Pictured left to right; Greg Mace, MD, Rapport, Ines Weifenbach, Leadership Award Winner, Philip Dearden, Business Director, Rapport
Gary Acheson, Rapport’s Head of HR & Learning said “As Rapport’s business continues to grow, the awards become even more important as an opportunity to recognise the excellence we witness in our day to day business. This shone through from the outstanding award entries, the stories that we received about individuals and teams, and the presentations created by the team nominees for the Stronger Together category. It really made us feel proud to work with so many fantastic people who are leading service champions. It might sound cliché, yet the Excellence Awards bring together the best of our Rapport family in a single event, leaving us all even more inspired to raise the service bar another notch higher.”
Congratulations to all the well deserved winners.