‘Rapport Assist’ launched – Support beyond Rapport

‘Rapport Assist’ launched – Support beyond Rapport

‘Rapport Assist’ launched – Support beyond Rapport 526 257 Sam Smith

After eight years of never having to make a compulsory redundancy, we have now seen first-hand the devastating impact that COVID is having. At Rapport, as our clients are carrying out reviews and restructuring of their operations, we have unfortunately been placed in the very unhappy position where we have had to say goodbye to some dedicated, brilliant and hardworking team members. We are very saddened by this, but this did not deter us from dedicating our resources to continue to support these Ambassadors.

“…we felt strongly about putting in place a resource where we could offer whatever help possible to support all of our ambassadors.”

– Founder and Managing Director, Greg Mace

 

We therefore created ‘Rapport Assist’ which was launched in July, which is an entire website full of resources, training and support dedicated to our Ambassadors who have sadly been made redundant. The website guides Ambassadors through external support that will help them get back into work and navigate the financial support open to them. Our team also offers a range of training courses free of charge for these individuals to support their job search, including how to improve their CV and LinkedIn profile, how to prepare for an interview, and many wellbeing and personal growth sessions.

Cariad Kenan – Training and Development Programme

Lilian Bormans –  1-1 CV writing clinics

There is also access to many charities, external support organisations and our employee assistance support line which we have extended for three months after leaving Rapport, free of charge.

Finally, we have not been advertising any vacancies externally. Anyone who has left Rapport gets priority access to these new roles and we’re excited that with this approach we have been able to retain some of our dedicated Ambassadors.

“We remain hopeful that in the months to come our clients’ businesses may start to return to something resembling what they were and that we may be in a position to hire back many former Rapport Ambassadors. We hope this website will be a way to keep in touch with you all during this period.”

– Greg Mace