An evening of celebration with our Rapport Academy graduates

An evening of celebration with our Rapport Academy graduates

An evening of celebration with our Rapport Academy graduates 1379 834 admin

More than 130 people and clients from all over the UK and Ireland gathered in Canary Wharf to celebrate the achievements of 45 Rapport Academy graduates for 2018.

We watched as each received a certificate of achievement and a celebratory bottle of Rapport champagne. This was followed by delicious food and drinks served by our sister company, Restaurant Associates.

Our training and development courses take anywhere from four months to 4 years to complete and demand real commitment. The Apprenticeships programme is a blend of e-learning and workshops, leading to a national qualification, whilst the Supervisor Passport programme has been the perfect stepping stone to a new role or a promotion for 31 people this year.

52% of everyone completing the ‘Lead the Way’ programme have been promoted since graduating.

Natalie Rafferty, our Training Manager outlined how to become an inspirational and highly effective leader by embarking on the Lead the Way programme. She emphasised how many people have since been promoted and now lead their own teams. With eleven modules to complete over four months, she stressed the amount of effort it takes. Recognition at events like this is just a small part of the reward and a more fulfilling career.

Gary Acheson, Head of HR and Learning for Rapport explained how we are developing our Inspiring Leadership programme, that includes a number of courses for people at different points in their careers. This is because we need a talent pipeline to keep up with our growth. He is also on his own personal learning journey to gain a Chartered Institute of Personnel Diploma.

Clients see how personal development and leadership skills are developed here at Rapport to create exceptional teams.

An evening of celebration with our Rapport Academy graduates
An evening of celebration with our Rapport Academy graduates
An evening of celebration with our Rapport Academy graduates

This event gives our clients a behind-the-scenes peek at how we encourage and support everyone to learn more so that they develop their individual skills, experience and careers. It is one of the ways we create such exceptional teams. Our courses are designed by us, to challenge and stretch people in unexpected ways, whilst building their confidence at the same time.

One of our most supportive clients, Ian Pigeon, Head of Client Services at Addleshaw Goddard LLP, told us that Rapport soft skills training is second to none. It really makes a difference to his clients, especially in difficult situations. As he knows that all Rapport Ambassadors are sensitive, diplomatic and acutely aware of how they communicate affects how people feel.

He said, “I enjoy supporting everyone in my team who has completed a development course. In my view, Rapport is exceptional when it comes to showing how much you appreciate your people”.

We finished by chatting to Greg Mace, our Managing Director who told us just how rewarding it is for him as well as for all those being recognised. He said, “I can literally see careers developing right in front of my eyes on nights like this and I am delighted for everyone”.

An evening of celebration with our Rapport Academy graduates