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Rapport is one the Top 30 Best Places to Work in Hospitality 2021! 1747 1240 Sam Smith

Rapport is one the Top 30 Best Places to Work in Hospitality 2021!

On Tuesday 18th May, that Rapport was recognised as one of the ‘Top 30 Best Places to Work in Hospitality’, the sixth time we have been recognised in this prestigious annual list.

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Rapport supports World Autism Awareness Week 699 391 Sam Smith

Rapport supports World Autism Awareness Week

Rapport supports Autism Awareness Week by taking part in the Super 7 challenge and collaborating with West Lea School and Haringey Mencap on a podcast.

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Rapport Ambassadors Jump In To Assist Those Displaced By Pandemic – Rapport USA 1844 976 Sam Smith

Rapport Ambassadors Jump In To Assist Those Displaced By Pandemic – Rapport USA

At the beginning of the pandemic, our Rapport workplace Ambassadors were re-assigned to a special project. This project was designed to provide support to the State Unemployment Call Center.

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Rapport Awarded ‘World Class’ 3 Star Status from Best Companies 1200 628 Sam Smith

Rapport Awarded ‘World Class’ 3 Star Status from Best Companies

Rapport has received an outstanding three-star accreditation from Best Companies, the company behind the Sunday Times Top 100 Companies to work for lists.

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Official Acorn Awards Ceremony – Congratulations Abbie Livesey 717 1024 Sam Smith

Official Acorn Awards Ceremony – Congratulations Abbie Livesey

Abbie Livesey officially recognised as one of the brightest stars under 30 at virtual Acorn Awards ceremony.

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Rapport Choir – Rainbow After The Storm 600 463 Sam Smith

Rapport Choir – Rainbow After The Storm

Lockdown has not stopped the Rapport Choir. They have continued to meet up virtually and socially distanced when they could, working behind the scenes to write their very own original song – Rainbow After The Storm.

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International Men’s Day 2020 – Rapport Agony Uncles 500 500 Sam Smith

International Men’s Day 2020 – Rapport Agony Uncles

Wellbeing and mental health have certainly always been at the forefront of what we do at Rapport. It is more important than ever to focus on our health and therefore we have taken the themes from International Men’s Day and made them a reality for our Ambassadors.

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Congratulations Natasha Whitehurst – Global Diversity List 2020 1069 559 Sam Smith

Congratulations Natasha Whitehurst – Global Diversity List 2020

We are thrilled to announce that our own Head of HR, Natasha Whitehurst, has been selected as one of the Top 10 HR Champions for the The Global Diversity List 2020!

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Rapport celebrates National Customer Service week 640 480 Sam Smith

Rapport celebrates National Customer Service week

We are proud to support this annual event to raise awareness of customer service and the vital role it plays in successful business practice

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National Inclusion Week 2020 – Making inclusion a reality 961 605 Sam Smith

National Inclusion Week 2020 – Making inclusion a reality

Rapport went the extra mile this year with National Inclusion Week which took place from 28th September to 4th October this year.

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‘Rapport Assist’ launched – Support beyond Rapport 526 257 Sam Smith

‘Rapport Assist’ launched – Support beyond Rapport

We created ‘Rapport Assist’ which was launched in July, which is an entire website full of resources, training and support dedicated to our Ambassadors who have sadly been made redundant.

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Congratulations to Abbie Livesey, our Acorn Award winner! 778 581 Craig

Congratulations to Abbie Livesey, our Acorn Award winner!

Abbie will collect her award alongside the other winners at a ceremony held later this year.

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Cocktails, Quizzes and Yoga – Rapport Celebrates World FM Day 1095 616 Sam Smith

Cocktails, Quizzes and Yoga – Rapport Celebrates World FM Day

Rapport Ambassadors were spoilt for choice this year on World FM Day, with many virtual activities to mark the day and celebrate the wonderful work that FMs do.

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Congratulations to our two finalists in the Corporate Receptionist of the Year Awards 1523 938 Sam Smith

Congratulations to our two finalists in the Corporate Receptionist of the Year Awards

The second annual Corporate Receptionist of The Year Award finalists were announced on International Receptionists’ Day, 8th May. The only award that recognises and celebrates the exceptional front of house receptionists working in the corporate sector.

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Rapport smashes the ‘Run for Heroes Challenge’ 1920 601 Sam Smith

Rapport smashes the ‘Run for Heroes Challenge’

Rapport Ambassadors were keen to join the Run for Heroes Challenge to support our heroes on the front line in the HNS.

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Celebrating our unsung heroes on National Telephonists’ Day 2020 1050 787 Sam Smith

Celebrating our unsung heroes on National Telephonists’ Day 2020

Every March we are proud to shine the light on professional telephone operators all over the UK.

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Rapport recognised as one of The Sunday Times 100 Best Companies to Work For 2020 600 450 Craig

Rapport recognised as one of The Sunday Times 100 Best Companies to Work For 2020

On February 20th, Rapport was recognised as one of the Best Companies to work for in the UK 2020. The prestigious Sunday Times 100 Best Companies to Work For 2020 was unveiled at a brilliant…

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Our second book, ‘Inspire’ is published, celebrating stories of remarkable service 614 921 Sam Smith

Our second book, ‘Inspire’ is published, celebrating stories of remarkable service

Since the success of our first ‘Inspire’ book, we have put together this second edition that illustrates more of our favourite stories over the last 12 months.

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Rapport ‘Oscars’ night of celebration the best ever 2000 973 Sam Smith

Rapport ‘Oscars’ night of celebration the best ever

The Rapport Excellence awards is our version of the ‘Oscars’, where ambassadors who have demonstrated excellence within our business receive recognition.

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Natalie O’Dalaigh wins People Development Award at FSM Awards 1890 989 admin

Natalie O’Dalaigh wins People Development Award at FSM Awards

She has been pivotal to the success of Learning and Engagement in Rapport

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Rapport launches in Denmark 1400 874 admin

Rapport launches in Denmark

We are excited to have one operation already mobilised and three others in the pipeline

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Rapport celebrates National Customer Service week 1500 854 admin

Rapport celebrates National Customer Service week

We are proud to support this annual event to raise awareness of customer service and the vital role it plays in successful business practice

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Rapport Wins Front of House Team of the Year 2019 1200 781 admin

Rapport Wins Front of House Team of the Year 2019

At the annual Catey Awards, considered the ‘Oscars’ of the hospitality industry

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World Mental Health Day 2268 999 admin

World Mental Health Day

Starting conversations about mental health and breaking down the stigma

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Rapport wins major award at HR in Hospitality Awards 1400 906 admin

Rapport wins major award at HR in Hospitality Awards

We are delighted to win the award for Excellence in Diversity & Inclusion

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Supporting local charities – Rapport team at Refinitiv 1200 750 admin

Supporting local charities – Rapport team at Refinitiv

The Rapport team giving up their time for others in need

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Rapport hosts Annual Innovation Expo 2019 1200 858 admin

Rapport hosts Annual Innovation Expo 2019

“Follow the pink trail!” exclaimed the front of house staff at the bank in Canary Wharf that was hosting our event

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Rapport shortlisted for three major awards at the HR in Hospitality Awards for Excellence 2019 1481 939 admin

Rapport shortlisted for three major awards at the HR in Hospitality Awards for Excellence 2019

We are excited to have been shortlisted for three major awards at the HR in Hospitality awards

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Rapport shortlisted for major HR Award at Caterer.com People Awards 1600 1200 admin

Rapport shortlisted for major HR Award at Caterer.com People Awards

Shortlisted for the best Rewards, Recognition and Benefits Award

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Rapport shortlisted for three awards at The 2019 Catey Awards 1920 1080 admin

Rapport shortlisted for three awards at The 2019 Catey Awards

We’ve been nominated for not one, but three awards at this year’s Foodservice Catey Awards

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Rapport annual Wow! Awards party celebrates 140 winners and 4,000 nominations 2000 1012 admin

Rapport annual Wow! Awards party celebrates 140 winners and 4,000 nominations

Wow! Award winners party, held at the UK Head Quarters of one of our clients

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Rapport was proud to take part in the Annual Pride March in London this year 1400 814 admin

Rapport was proud to take part in the Annual Pride March in London this year

We were really excited to secure a space to be part of the annual Pride March in London this year

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Rapport launches in Switzerland 1600 987 admin

Rapport launches in Switzerland

We have one client already mobilised and others very interested in our services

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Rapport team raise over £2,000 for Action on Hearing Loss doing London charity run 1880 1143 admin

Rapport team raise over £2,000 for Action on Hearing Loss doing London charity run

Over 50 of our Rapport Ambassadors took part in the “Chase The Sun” 5km run

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Paula Rogers, Kitija Lace, Paula McMinn and Greg Mace
Kitija Lace wins Corporate Receptionist of the Year 2019 1500 825 admin

Kitija Lace wins Corporate Receptionist of the Year 2019

Held at Nomura in central London, where guests enjoyed a fantastic champagne reception

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Rapport celebrates International Receptionists’ Day on 8th May 2019
Rapport celebrates International Receptionists’ Day on 8th May 2019 2000 741 admin

Rapport celebrates International Receptionists’ Day on 8th May 2019

Proud to lead the way in sponsoring International Receptionists’ Day (IRD)

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Rapport is proud to announce that we have five of our exceptional team out of the ten shortlisted for Corporate Receptionist of the Year 2019
Five of our exceptional team are shortlisted for Corporate Receptionist of the Year 2019 1268 990 admin

Five of our exceptional team are shortlisted for Corporate Receptionist of the Year 2019

Proud to announce that five out of the ten shortlisted for this award are from Rapport

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Celebrating the achievements of our Rapport WOW! Award winners for the first quarter of 2019
A very special night for our 20 WOW! award winners 1200 639 admin

A very special night for our 20 WOW! award winners

Celebrating the achievements of our Rapport WOW!

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Celebrating our professional telephonists on National Telephonists’ Day
Celebrating our professional telephonists on National Telephonists’ Day 1854 1022 admin

Celebrating our professional telephonists on National Telephonists’ Day

Recognising the profile of professional telephone operators all over the UK

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Rapport book of book of inspirational stories
One man’s life saved with quick thinking and a defibrillator 1500 1000 admin

One man’s life saved with quick thinking and a defibrillator

Read about our ethos at Rapport through our inspirational stories in our new book

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The Rapport Excellence Awards celebrating our brilliant Rapport Ambassadors
The Rapport Excellence Awards celebrating our brilliant Rapport Ambassadors 1600 871 admin

The Rapport Excellence Awards celebrating our brilliant Rapport Ambassadors

Our annual highlight event celebrating our brilliant Rapport Ambassadors

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New Corporate Receptionist of the Year Award Announced
New Corporate Receptionist of the Year Award Announced 1364 607 admin

New Corporate Receptionist of the Year Award Announced

The only award celebrating the exceptional front of house receptionists working in the corporate sector

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Greg Mace wins Senior Executive of the Year Award
Greg Mace wins Senior Executive of the Year Award 1200 800 admin

Greg Mace wins Senior Executive of the Year Award

Greg Mace was honoured at the 2018 FSM awards, by winning the Senior Executive of the Year Award

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An evening of celebration with our Rapport Academy graduates
An evening of celebration with our Rapport Academy graduates 1379 834 admin

An evening of celebration with our Rapport Academy graduates

Each year Rapport celebrates our Wow! Award winners from the last 12 months

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Improving Accessibility to Buildings for All
Improving Accessibility to Buildings for All 1400 882 admin

Improving Accessibility to Buildings for All

A new series of free breakfast briefings hosted by Rapport for Facilities Managers

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What was the buzz all about at the Rapport Innovation Expo?
What was the buzz all about at the Rapport Innovation Expo? 1200 720 admin

What was the buzz all about at the Rapport Innovation Expo?

The Rapport Innovation Expo is a showcase of our commitment to innovation

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Rapport Guest Services wins ‘Front of House Team of the Year’ at the Catey Awards
Rapport Guest Services wins ‘Front of House Team of the Year’ at the Catey Awards 1429 818 admin

Rapport Guest Services wins ‘Front of House Team of the Year’ at the Catey Awards

We are delighted to have won the ‘Front of House Team of the Year’ for a private site at the Cateys 2018

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The Rapport ‘Lead the Way’ programme goes from strength to strength
The Rapport ‘Lead the Way’ programme goes from strength to strength 1700 1216 admin

The Rapport ‘Lead the Way’ programme goes from strength to strength

Become an inspirational and highly effective leader with Rapport

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Another Great Collaboration Day
Another Great Collaboration Day. You could join us next year! 1200 607 admin

Another Great Collaboration Day. You could join us next year!

75 leaders from all across Rapport came together, high-up in one of our client’s London locations

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Cesar Mendez at 10 Downing Street
Cesar Mendez at 10 Downing Street 1725 888 admin

Cesar Mendez at 10 Downing Street

Rapport Ambassador and charity champion, Cesar Mendez was recently invited to attend an afternoon reception with the Prime Minister

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