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Natalie O’Dalaigh wins People Development Award at FSM Awards 1890 989 admin

Natalie O’Dalaigh wins People Development Award at FSM Awards

She has been pivotal to the success of Learning and Engagement in Rapport

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Rapport launches in Denmark 1400 874 admin

Rapport launches in Denmark

We are excited to have one operation already mobilised and three others in the pipeline

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Rapport celebrates National Customer Service week 1500 854 admin

Rapport celebrates National Customer Service week

We are proud to support this annual event to raise awareness of customer service and the vital role it plays in successful business practice

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Rapport Wins Front of House Team of the Year 2019 1200 781 admin

Rapport Wins Front of House Team of the Year 2019

At the annual Catey Awards, considered the ‘Oscars’ of the hospitality industry

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World Mental Health Day 2268 999 admin

World Mental Health Day

Starting conversations about mental health and breaking down the stigma

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Rapport wins major award at HR in Hospitality Awards 1400 906 admin

Rapport wins major award at HR in Hospitality Awards

We are delighted to win the award for Excellence in Diversity & Inclusion

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Supporting local charities – Rapport team at Refinitiv 1200 750 admin

Supporting local charities – Rapport team at Refinitiv

The Rapport team giving up their time for others in need

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Rapport hosts Annual Innovation Expo 2019 1200 858 admin

Rapport hosts Annual Innovation Expo 2019

“Follow the pink trail!” exclaimed the front of house staff at the bank in Canary Wharf that was hosting our event

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Rapport shortlisted for three major awards at the HR in Hospitality Awards for Excellence 2019 1481 939 admin

Rapport shortlisted for three major awards at the HR in Hospitality Awards for Excellence 2019

We are excited to have been shortlisted for three major awards at the HR in Hospitality awards

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Rapport shortlisted for major HR Award at Caterer.com People Awards 1600 1200 admin

Rapport shortlisted for major HR Award at Caterer.com People Awards

Shortlisted for the best Rewards, Recognition and Benefits Award

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Rapport shortlisted for three awards at The 2019 Catey Awards 1920 1080 admin

Rapport shortlisted for three awards at The 2019 Catey Awards

We’ve been nominated for not one, but three awards at this year’s Foodservice Catey Awards

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Rapport annual Wow! Awards party celebrates 140 winners and 4,000 nominations 2000 1012 admin

Rapport annual Wow! Awards party celebrates 140 winners and 4,000 nominations

Wow! Award winners party, held at the UK Head Quarters of one of our clients

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Rapport was proud to take part in the Annual Pride March in London this year 1400 814 admin

Rapport was proud to take part in the Annual Pride March in London this year

We were really excited to secure a space to be part of the annual Pride March in London this year

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Rapport launches in Switzerland 1600 987 admin

Rapport launches in Switzerland

We have one client already mobilised and others very interested in our services

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Rapport team raise over £2,000 for Action on Hearing Loss doing London charity run 1880 1143 admin

Rapport team raise over £2,000 for Action on Hearing Loss doing London charity run

Over 50 of our Rapport Ambassadors took part in the “Chase The Sun” 5km run

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Paula Rogers, Kitija Lace, Paula McMinn and Greg Mace
Kitija Lace wins Corporate Receptionist of the Year 2019 1500 825 admin

Kitija Lace wins Corporate Receptionist of the Year 2019

Held at Nomura in central London, where guests enjoyed a fantastic champagne reception

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Rapport celebrates International Receptionists’ Day on 8th May 2019
Rapport celebrates International Receptionists’ Day on 8th May 2019 2000 741 admin

Rapport celebrates International Receptionists’ Day on 8th May 2019

Proud to lead the way in sponsoring International Receptionists’ Day (IRD)

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Rapport is proud to announce that we have five of our exceptional team out of the ten shortlisted for Corporate Receptionist of the Year 2019
Five of our exceptional team are shortlisted for Corporate Receptionist of the Year 2019 1268 990 admin

Five of our exceptional team are shortlisted for Corporate Receptionist of the Year 2019

Proud to announce that five out of the ten shortlisted for this award are from Rapport

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Celebrating the achievements of our Rapport WOW! Award winners for the first quarter of 2019
A very special night for our 20 WOW! award winners 1200 639 admin

A very special night for our 20 WOW! award winners

Celebrating the achievements of our Rapport WOW!

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Celebrating our professional telephonists on National Telephonists’ Day
Celebrating our professional telephonists on National Telephonists’ Day 1854 1022 admin

Celebrating our professional telephonists on National Telephonists’ Day

Recognising the profile of professional telephone operators all over the UK

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Rapport book of book of inspirational stories
One man’s life saved with quick thinking and a defibrillator 1500 1000 admin

One man’s life saved with quick thinking and a defibrillator

Read about our ethos at Rapport through our inspirational stories in our new book

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The Rapport Excellence Awards celebrating our brilliant Rapport Ambassadors
The Rapport Excellence Awards celebrating our brilliant Rapport Ambassadors 1600 871 admin

The Rapport Excellence Awards celebrating our brilliant Rapport Ambassadors

Our annual highlight event celebrating our brilliant Rapport Ambassadors

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New Corporate Receptionist of the Year Award Announced
New Corporate Receptionist of the Year Award Announced 1364 607 admin

New Corporate Receptionist of the Year Award Announced

The only award celebrating the exceptional front of house receptionists working in the corporate sector

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Greg Mace wins Senior Executive of the Year Award
Greg Mace wins Senior Executive of the Year Award 1200 800 admin

Greg Mace wins Senior Executive of the Year Award

Greg Mace was honoured at the 2018 FSM awards, by winning the Senior Executive of the Year Award

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An evening of celebration with our Rapport Academy graduates
An evening of celebration with our Rapport Academy graduates 1379 834 admin

An evening of celebration with our Rapport Academy graduates

Each year Rapport celebrates our Wow! Award winners from the last 12 months

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Improving Accessibility to Buildings for All
Improving Accessibility to Buildings for All 1400 882 admin

Improving Accessibility to Buildings for All

A new series of free breakfast briefings hosted by Rapport for Facilities Managers

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What was the buzz all about at the Rapport Innovation Expo?
What was the buzz all about at the Rapport Innovation Expo? 1200 720 admin

What was the buzz all about at the Rapport Innovation Expo?

The Rapport Innovation Expo is a showcase of our commitment to innovation

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Rapport Guest Services wins ‘Front of House Team of the Year’ at the Catey Awards
Rapport Guest Services wins ‘Front of House Team of the Year’ at the Catey Awards 1429 818 admin

Rapport Guest Services wins ‘Front of House Team of the Year’ at the Catey Awards

We are delighted to have won the ‘Front of House Team of the Year’ for a private site at the Cateys 2018

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The Rapport ‘Lead the Way’ programme goes from strength to strength
The Rapport ‘Lead the Way’ programme goes from strength to strength 1700 1216 admin

The Rapport ‘Lead the Way’ programme goes from strength to strength

Become an inspirational and highly effective leader with Rapport

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Another Great Collaboration Day
Another Great Collaboration Day. You could join us next year! 1200 607 admin

Another Great Collaboration Day. You could join us next year!

75 leaders from all across Rapport came together, high-up in one of our client’s London locations

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Cesar Mendez at 10 Downing Street
Cesar Mendez at 10 Downing Street 1725 888 admin

Cesar Mendez at 10 Downing Street

Rapport Ambassador and charity champion, Cesar Mendez was recently invited to attend an afternoon reception with the Prime Minister

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Rapport recognised in The Top 30 Best Places to Work in Hospitality for 5th year
Rapport recognised in The Top 30 Best Places to Work in Hospitality for 5th year 1417 664 admin

Rapport recognised in The Top 30 Best Places to Work in Hospitality for 5th year

As announced by The Caterer and Hotelkeeper and PurpleCubed

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Rapport celebrates International Receptionists’ Day 2018
Rapport celebrates International Receptionists’ Day 2018 1800 1062 admin

Rapport celebrates International Receptionists’ Day 2018

Championing International Receptionists’ Day

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Rapport recognises its exceptional people at the WOW! Awards
Rapport recognises its exceptional people at the WOW! Awards 2018 1800 900 admin

Rapport recognises its exceptional people at the WOW! Awards 2018

Recogniseing excellent customer service based solely on guests’ and colleagues’ nominations

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National Telephonists’ Day was launched in 2014 by Rapport and ComXo
National Telephonists’ Day launched celebrating the role of professional telephone Operators. 1532 504 admin

National Telephonists’ Day launched celebrating the role of professional telephone Operators.

It is a special day to recognise and appreciate all the duties that telephonists

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Broadgate Tower Stair Climb, in aid of Action on Hearing Loss
Broadgate Tower Stair Climb, in aid of Action on Hearing Loss 1500 929 admin

Broadgate Tower Stair Climb, in aid of Action on Hearing Loss

Rapport Ambassadors ran, walked and climbed up the 877 steps of Broadgate Tower

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Rapport holds its sixth annual 'Excellence Awards'
Rapport holds its sixth annual ‘Excellence Awards’ 800 593 admin

Rapport holds its sixth annual ‘Excellence Awards’

Rapport’s sixth Birthday was also celebrated during the evening.

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Celebrating our Rapport Graduates
Celebrating our Rapport Graduates 1200 556 admin

Celebrating our Rapport Graduates

Rapport ambassadors in our business who have completed one of our three leadership development programmes in 2017

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Rapport Guest Services launches in Hong Kong
Rapport Guest Services launches in Hong Kong! 1200 660 admin

Rapport Guest Services launches in Hong Kong!

Rapport is now expanding again with the exciting launch of Rapport in Hong Kong

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We love teamwork and rise to big challenges
We love teamwork and rise to big challenges 1000 750 admin

We love teamwork and rise to big challenges

That is why in July 2017, sixty of us ran 5.6km (3 miles) in Battersea Park, as part of the JP Morgan Corporate Challenge

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Rapport shortlisted for WOW! Awards 2017
Rapport shortlisted for WOW! Awards 2017 1500 743 admin

Rapport shortlisted for WOW! Awards 2017

Recognising the exceptional guest service we provide to our clients, as well as celebrating the hard work of our ambassadors.

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We celebrated World FM Day, taking part in fun-packed events and initiatives with our teams across the UK and Ireland. 800 302 admin

We celebrated World FM Day, taking part in fun-packed events and initiatives with our teams across the UK and Ireland.

An inspiring day was had by all, thank you to everyone who took part!

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It’s official…. Rapport is a great place to work!
It’s official…. Rapport is a great place to work! 1800 1181 admin

It’s official…. Rapport is a great place to work!

Our ambassadors are at the heart of our business and we are proud to have been named in the Top 30 Best Places to Work in Hospitality

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Rapport supports National Receptionists’ Day 2017
Rapport supports National Receptionists’ Day 2017 1353 913 admin

Rapport supports National Receptionists’ Day 2017

Rapport is supporting the 2017 National Receptionists’ Day on 10th May, with a range of activities and initiatives

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Rapport recognises its exceptional people at the WOW! Awards
Rapport recognises its exceptional people at the WOW! Awards 1400 1044 admin

Rapport recognises its exceptional people at the WOW! Awards

Held at Vertigo 42, London’s highest Champagne Bar in the iconic Tower 42

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ComXo and Rapport call on organisations to celebrate their professional telephonists
ComXo and Rapport call on organisations to celebrate their professional telephonists 1480 945 admin

ComXo and Rapport call on organisations to celebrate their professional telephonists

Recognising the work of telephonists and shining a light on these team members who often go unnoticed

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Vertical Rush challenge at Tower 42
Vertical Rush challenge at Tower 42 1200 865 admin

Vertical Rush challenge at Tower 42

Held at Vertigo 42, London’s highest Champagne Bar in the iconic Tower 42

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Rapport celebrates five years of outstanding success at its Service Excellence Awards
Rapport celebrates five years of outstanding success at its Service Excellence Awards 1500 752 admin

Rapport celebrates five years of outstanding success at its Service Excellence Awards

Rapport is renowned as a great place to work and in 2016 was named in the Top 30 Best Places to Work in Hospitality

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Rapport awarded two stars Best Companies to work for
Rapport awarded two stars Best Companies to work for 1800 1052 admin

Rapport awarded two stars Best Companies to work for

This latest achievement follows a hugely successful year for Rapport

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